Terms of Service

Retained on Record is software that helps firms send client links, collect signatures, record payment confirmation, and generate retained packet evidence. These terms apply to anyone using the service.

Use of the service

• Use the service only for lawful purposes and in accordance with your firm’s policies.
• Do not attempt to bypass authentication, access other firms’ data, or disrupt service availability.
• You are responsible for the accuracy of information you enter and send to clients.

Payments

• Payment processing is handled by your selected provider (for example Stripe or LawPay).
• The service may store payment-related identifiers and status needed for reconciliation and audit logs.

Availability and changes

• The service is provided on an “as available” basis and may be updated over time.
• We may change features to improve security, reliability, or compliance.

No legal advice

The service provides software and recordkeeping utilities. It does not provide legal advice. Firms remain responsible for their legal work, client communications, and compliance obligations.